Espoo, Finland
Leppävaarankatu 3
N/A
+358 447403805
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
The place is reliable, fast delivery and excellent price! I loved my Tissot watch and recommend the jewelry store. I see many people criticizing the service and the veracity of the products. As for the veracity of the products, remember that we are in Finland and this store would not be open if they sold fake products. I recommend! Thank you!
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Good shop, but two stars because of the bad customer service. Espacially the old woman with a short blonde hair working there. We went with my girlfriend to buy us our wedding rings and the old woman was there, who served us. She was really rude and didn't want to answer to our questions let alone she seemed like she wasn't happy showing us the rings we wanted to look at and we weren't buying anything cheap, I mean we bought two rings for around 4k from them. I recommend the place, I mean good price and quality but I don't recommend getting served by that old woman. There is a middle aged man who is really nice so if you happen to go there ask to be served by him. He was really helpful and nice. Ohh by the way they never answer to their phone.
This shop doesn’t offer return and exchange even if you get a quality defect product. Customer service is extremely bad, the staff who served us was disrespectful. I would never buy anything from this shop. I bought a product here then noticed a quality defect when we got home. Came back for an exchange but they refused. I asked for more detail about their return and exchange policy but they reluctant to give more detail. I believe they just wanted to shrug off their responsibility instead of trying to help customer with after-sale issues. I would not recommend to buy anything from here.
Online orders takes sometime, but otherwise service is good
Customer service in second floor is better. Changing time in watch takes 10 days and costs 10e. No thanks
they are really unresponsive
Ok
Aivan surkeaa palvelua kävin pyytämässä sormeni kokoa koska olin tilaamassa sormusta. Sanoivat että se on 22.5 mutta sormus tuli ja aivan liian iso ja eikä voi palauttaa enää koska siihen on kaiverrettu nimeni. 0/5 palvelu eivät edes voi kertoa oikeaa kokoa. Nyt meni paljon rahaa hukkaan, ei kannata luottaa.
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