Rovaniemi, Finland
Veistäjäntie 1
N/A
+358 415011729
Kind staff and nice place to stay. If you looking for activities too ask the staff for good recommendation of activities they will book it for you. Have a great day.
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Excellent place for a stopover. Nice and friendly staff
Great experience at this hostel - the host was very nice and helpful. Rooms were clean and sheets and towels were provided. The common kitchen is big and there’s room in the fridge to store your own food. Plenty of bathrooms and showers. Would go there again.
This hostel is fantastic. It’s warm, well-equipped and very welcoming. The owner is such a gracious host, the kitchen is amazing and the rooms are clean, heated and super comfortable! I would definitely recommend this place :)
Fantastic hostel. 8 of us stayed for an evening. The host was waiting for us and made us feel very welcome on arrival. The beds in each room were private, came with their own curtains and linen was included without an extra charge. The kitchen and bathroom facilities were clean. Do expect a shared shower space, however. The hostel manager also provided us with some excellent locations to visit and special discount at a local gift store. It’s also in a perfect location - 5-10 min drive from Santa Claus Village.
I love the design! Kitchen is well-equipped and free to use
Nice cosey clean and comfortable.
Really disappointing experience - the staff (barely spoke English) was super rude - instead of replying to a few questions about the accommodation claimed that they had other things to do. We had an issue with the booking on arrival (not our fault, after hours of telephone conversations with the booking company managed to solve the problem in our favour - seems like Ibedcity had set their account up wrongly on the booking website which triggered the problem). The member of the Ibedcity team totally refused to assist or look into possible solutions (again, the mistake was done by them but they did nothing to fix it). We arrived a couple of hours before the checkin time but were allowed to leave the suitcases in till the beds were ready. When we came back there was nobody at the registration desk for HOURS with no direction left for us on how to find our beds (?!!?!!). The facilities of the hostel are in a rather good condition BUT it is SUPER dirty everywhere: lots of hair & dirt all over the sink and in the beds. 2 of my team members didn't receive pillow cases (?!!?!!?! I mean, is it a joke?!). All in all, it seems like the owner of the place changed recently (purchased by a person with a Chinese origin, therefore, 98% of the guests were Chinese as well with all the signs featured only in this language). Looks like the new owner is looking for a way to make as much profit off the place as possible (till the place goes bankrupt) and by doing so is ruining all the good job done by the previous owner. The hostel is located perfectly but is managed so poorly that I'd rather pay extra and enjoy my holiday as experience with Ibedcity has totally killed all the joy of the trip...
Deli
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