Helsinki, Finland
Aleksanterinkatu 17
N/A
+358 102307300
DeliveryIn-store pick-upIn-store shoppingOn-site servicesSame-day delivery
Wheelchair-accessible entrance
Assembly service
I went there to get 2 different Apple devices. 2 nice dudes working, they let us look around in peace and took good care of us once we were ready to order. Very efficient and helpful ! I do recommend this store !
like
Quite unpleasant place to buy an iPhone. First of all, they are not an official Apple Store shop. So they do not recognise any of the Apple customer care policy such as 14 day return policy etc. I tried to return an iPhone 11 within two weeks but they just refused to accept it saying \we are not official Apple store\. Moreover shopboy just suggested me further to buy smartphones in Verkkokauppa. Just in shock with such attitude towards customers.
I bought Airpods Pro and they were broken, I went the next day for a replacement but instead they send me to another company to the repair service; this repair service can take up to 14 days to fix it and I might need to pay a inspection fee. If they would be possible to repair i need to go back to the first store to get news ones... so all in all you need 3 weeks to fix one airpod...
Worst repair service ever! First at the store they said it will take 3-5 days to fix my macbook. Took 10 days to get a first e-mail. The price was double to what they had said at the store, but because you pay 90 when they take your device, they will keep it even though you would not do any service. Simply the worst service I have ever received! Cannot recommend
It's in the city centre but has very few numbers to try and it's a small store
Vety rude and unpleasant service, over priced.
It’s good service and amazing i love apple products
Seriously, the worst experience ever. Today in the morning I tied to buy headphones and the sales guy would be really rude and unpleasant. I felt so unwelcomed and I just left. I went to the other store which is located in Kamppi. A kind and smiley guy helped me out, such a different attitude. Maybe it's time to review your staff, unless you do wanna your customers to feel like intruders?
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