Lahti, Finland
Myyntimiehenkatu 9
N/A
+358 942705830
DeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car park
Great customer service
like
bought rubber car mats and a phone charger for the car, and also an internal slim line heater to warm up the car on winter mornings. It is 1400 W and makes the car quite toasty in about half an hour. Big selection of stuff for cars at bargain prices.
Go there and get what you need
BIG place
Nice Biltema, a bit smaller then some I’ve been in.
A good place to buy DIY and other home appliance.
Good automobiili and hardware store.
Worst customer service ever. The customer service lady J*****a noticed me at the return counter but didn't come. She only had her junior worker go take care of my issue. The windshield cleaner bottle was still unopened and in new condition but they started to try to open this half-see-thru bottle to check if the product is really in a good/new condition. I was lost already. And then J told the junior worker to give a credit to by other product but not money. I said this is a new item and I have right to return and get refund. The junior worker did not know what to do and told me that J decides it. We waited the rude J to come back. Long story less long, I ended up getting out the door without item returned. This is a brand new item and I have a receipt. Worst customer service ever in Finland. I am definitely disappointed in Biltema Lahti and will never go here. I will do my best to report such unfair and potential racism to authorities here in Finland.
Deli
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