Helsinki, Finland
Simonkatu 9, Narinkkatori
N/A
+358 2002580
Wheelchair-accessible entrance
They should add some more offices and offer a better service. You can't open an account at the office. You first have to make an appointment calling the number 0200 2585 24
like
I‘d put 0 Stars if it be an option. I asked to be become a new customer. Not possible without an appointment was the answer. When I said that I am haven‘t been able to get an appointment slot and its not possible for me to plan a month ahead (I travel lots for work, even during Covid times) I was told that I should maybe see another bank. I guess they don‘t need new customers.... - update: I tried to reach Riika as suggested by her to discuss. There is no such person at the branch nor at customer service. Another 0-Star experience. They simply do not care and are not helpful also on the phone.
Terrible Service, I went there as advised to pay an American Express bill since the account is from Danske and apparently I could not pay it there, because I don’t have an account there. Then I asked to open an account there to be able to pay it, and they handled me a number to call to make an appointment to open an account, the bank was empty, I asked to talk with the Manager or Supervisor no Manager or Supervisor available, I asked the woman to find solutions no solutions. I asked for her name, she said they are not allowed to give their names. Worst experience ever! No wonder why banks are getting out of business. This happened at Danske kamppi.
Really good service and the customer service agents are always super friendly and helpful! My only wish would be to maybe replace the plastic cups with bio/organic ones, since they’re better for the environment ️
I couldn't get my security card in a month... What a shame
Expect to wait 20-40 minutes in a room full of other customers, to see a teller. Additionally, in order to deposit a couple hundred euros in cash they wanted an ATM receipt proving its source, which seemed unusual and big brother.
Not worth seeking a loan here. They dont give loans even if you earn 70000 year unless you have lot of security to provide. Stay away.
Prompt but unfriendly service on the real estate transactions side.
Deli
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