Vantaa, Finland
Tullimiehentie 10
N/A
+3583045345
Fast and easy. Helpful and polite workers
like
The worst experience ever. The level of service is quite low. Somehow remains Russian Post.
DHL. Is the beast. Fastest post ever I see beast regard. Today I received my post from vantaa DHL locker.friendly customer service
The place is very hard to reach
I live in Helsinki, Finland. 6 days ago I sent a letter to another country and my letter is still in Helsinki, Finland! 6 days have passed! Why? I wrote two emails to support, no one is responding!
All service-based businesses in Finland are not customer-friendly and DHL is no exception. So I've got a message that my parcel from outside of EU arrived and I'd need either 1) make a Tulli declaration myself (mind you it has to be done quickly as from 4th day of storing your parcel DHL charges 6.2e); 2) leave declaring to DHL for a modest price of 20e 5% of some value. I chose 1st option, first day wrote that I need DHL to authorise the parcel to be reviewed by Tulli. On a second day I've received the authorisation and did the declaration in a few moments sent all the PDFs to DHL. On the third day by the end of it I've received the parcel (the delivery window was as wide as possible - from 8:00 to 21:00). If I would not be that quick, I'd have to pay the extortion "storage" fee. And yes - email support is non-existent, only got one reply email with one sentence :). I paid 28.- for shipping with DHL and still got that rotten service. Avoid.
Got my package from the locker, no que.
Very goid service!
Deli
The best companies in the category 'Deli'