Espoo, Finland
Miilukorventie 2
N/A
+358 92505700
I got a bill of 140 euro for nothing. The guys who come to fix just take a look and said the washing machine is broken. The estimated cost for it is 640 euro (Which is ridiculous) even though the price I bought that machine when it is new is only 450 euro. I did read some review but I could not believe that it could happen in Finland. Please avoid this company or just buy a new machine. It will definitely be cheaper that way.
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STAY AWAY! They are the worse repair shop I have ever seen in my life. They have been trying to fix my dishwasher for over a month, twice they said it was fixed and it still doesn't work, they are a scam! Edit: After 2 months, our dishwasher still doesn't work, they are totally clueless and incapable of solving it, potentially even breaking more than solving, so we have contacted our insurance company to use some other repair company, considering taking legal actions against these guys, they should not be allowed in business to destroy the Finnish honesty with their cowboy-job mentality. Edit 2: Another repair company found that these guys have assembled the machine in a careless way, making further damage and missing pieces on the assembly. We lost all trust on them so we don't want them to touch our machine ever again. We went to the consumer rights association which agree with us and recommended them to pay for the fixing by brand official support. They rejected and say they don't want to pay anything, now we will take further with the consumer rights association and possibly sue them for fraud and damages to cover the expenses of the new repair. These guys a total scam, lack any sense of professionalism and dignity.
Please do not use this company. Came for service, didn't fix anything and charged for nothing. When trying to contact the company, you will get connected to the switchboard, but no further. Needed to call many times to get a call back and had to forward the case to customer support agency- kuluttajasuojavirasto. Pricing is not transparent and you don't know what and why you are charged for.
All staff were very helpful. Special thanks to Pekka who was able to explain the problem, and to solve it. Seemed to me that pricing was fair
Quite quick service, but not to be considered inexpensive. Very friendly and reliable service.
This company working in tandem with a known warranty scammers Electrolux Finland and rely on each other when denying free warranty service, to do paid service during warranty period instead.
I have got billed 155 euros for a technician to come and see the dishwasher for 10 minutes. I have electroshocks if I touch the dishwasher, and he said that the problem is not the dishwasher.
This is my worst experience in Finland, they gave me a very very expensive bill for just coming to see my freezer. I do not recommend for anybody
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