Helsinki, Finland
Mäkelänkatu 56
N/A
+35860041006
Absolutely appalling service and fees. How any company would associate themselves with these scammers is beyond my understanding. Don't fill out the form and pay the fee; it's useless and you are wasting your money unless you want to sit around for three weeks waiting.
like
Big joke. The english form on their website doesn't even work, if you fill out the Finnish form you are required to pay a fee without knowing what you're even paying for and my attempts to contact them via email remained unanswered. Really not worthy of otherwise customer orientated companies like Finnair to rely on such services.
Grateful to get my stuff back. Pick up fee 9 is reasonable. 2/min for calls is a steal though...
They don't even open the door
I received email from them about the item. But not able to call from outside of Finland. I don't know why? But they replied on email and they delivered my watch. The help support was good and i got my watch within 2 days of the payment. It was delivered with priority mail.
Lost my bag the day on the train the day before and there it was the next morning and all for just 7 euro!
Just accept you'll never see your item again. Called, 2/Min, slow service by a guy speaking poor English. There is a fee of 7 only for giving information about your item and no compensation if it's not found. A very bad company abusing people's need for help.
Deli
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