Helsinki, Finland
Itälahdenkatu 22 A
N/A
+35896824060
Item not delivered since September 2019. Never was delivered and effectively stolen by this company. No refund from eBay as ‘item was attempted delivered’. Will try going direct to their office. Awful business practice
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In the history of online shopping and delivery I have never experienced anything worse and weirder. Almost 4 months ago I ordered Profesional scissors from a UK company through ebay, unfortunately they use eBay global shipping program that unfortunately uses Pitney & Bowes. After a long time waiting I started researching why I never got notified about a delivery. And to my surprise I was told that they have 'tried to deliver' several times to me. No missed text messages, no phone calls nor any emails. So I tried to contact Pitney & Bowes to offer to pick it up my self. Called the one number several times with no answer. And got no reply from email. So I contacted Finnish posti, and they said it looks weird in the system, they couldn't tell me where my parcel was. No adress where it can be collected. I was in contact with ebay and the UK seller. Got only generic answers. Blaming the carrier, the same carrier one can't get a hold of. Not long after I see in system that my parcel is on track to be returned to seller. Great. So the seller and I agreed to do a refund when they had the Scissor back in their stock. Fine. Now 23 months later. They have still received nothing hence I have no refund. According to tracking services map function the last known location of parcel is in Birmingham but not delivered to seller. And according to other tracking page it has the status Delivered to customer. I have no scissors, I don't have my money, the seller don't have the scissors so they can't handle my refund. Merry Christmas
Эта самая отаратительная доставка с которой я сталкивалась!!! Уже вторкю посылку с Ebay мне не доставили. В отчете отслеживаний мне написали много раз что они пытались мне доставить, но не успешно. Это бред полный!!! Никто со мной не связывался, не звонил и не приходил. Они обманщики!!! Связаться с ними невозможно. Автоответчик. На письма они не отвечают. Первая моя посылка пропала и мне вернули деньги, после многих доказательств что я не получала посвлку. Сейчас происходит тлже самое и со второй посылкой. Я боюсь покупать что либо через ebay . Если они используют доставку мошенников!!!
Kaikki Ebay ostokset ilman tätä puljua tulevat niinkuin pitääkin, PB:n avulla pakettien kulku saadaan hitaammaksi tai hukattua...
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