Upping - Customer Intelligence

Upping - Customer Intelligence is rated 3 out of 5 in the category management consulting. Read and write reviews about Upping - Customer Intelligence. Upping is an international consulting company on advanced analytics. Upping is driven by the clients’ expectations and needs, transforming the available information from the companies into a valuable asset - relevant information and knowledge to support marketing decisions and strategies, maximizing the profitability of companies. OUR SERVICE We have more than 20 years’ experience and know how in advanced analytics developments, data and text mining expertise. We are driven by results and key metric setting, supported by an international qualified team operating in a global scale. We offer our clients a proof of concept without cost involved: an analytical evaluation of existing data and information before any proposal and commitment to move forward. OUR EXPERTISE Upping releases relevant information and knowledge to support strategic decisions, developing tailored made solutions on Data Management & Advanced Analytics: Diagnosis & Data preparation | Analytical evaluation of existing data, structured or not, resident in companies’ operating systems, getting into the single view of the customer / user / employee / member... Advanced Analytics | Use of Data Mining & modeling techniques, extraction of insights. • Customer Centric Dynamic segmentation: customers scoring & life cycle approach • Clusters definition on active & inactive • Predictive and optimization modeling to anticipate future behavior and reduce the churn rate. • Basket analysis Text Analytics & Social Network Analysis | In-depth knowledge and segmentation of the social networks active customers (influencers and followers); identifying trends and anticipating topics and preferences; sentiment mining concerning the impacts of certain contents / reviews or facebook / twitter comments. Customer Life Cycle management | Support the best customer journey strategies: customer acquisition, retention and reactivation strategy definition; customer lifetime value optimization.