Espoo, Finland
Keilalahdentie 2-4
N/A
+358 931581632
Wheelchair-accessible entrance
would like to see in english version in future more convinience
like
Even though I stated couple of times during the phone call that I don't want the contract and just listening to the information I still received an electricity contract by regular post services today. I did not receive it by e-mail probably because person on the call was not able to write my e-mail address correctly during the phone call. Lets make it clear - either you have stolen my identity during the phone call and used that information to make an illegal contract between you and me OR you have faked the agreement document itself between you and me (because I did not agree with it). In both cases this is a criminal offese that could lead to financial losses. And if this will happen I will contact Finnish Consumer Ombudsman.
Easy to start with when moving to new place or when thinking of changing existing contract from other firms, and seems quite reliable, economical and supportive so far.
Really competitive pricing. Positive and engaging communication style.
Perfect service, cheap prices, good deals. Allso green enrgy.
I recommend Kotimaan Energia! It is so easy for an english speaking person with the customer service or change of address or a new contract, I recommend Kotimaan Energia for their wonderful service!
I'm a person who always pays his bills on time. However, since Kotimaan Energia changed its billing systems I have received two notices from collection agencies. The first time, I have to admit, the customer service helped me out (though it took a lot of back and forth and a considerable amount of time). Now that I got another letter out of the blue, I have realized that it's too much of a risk to contine with them. It's possible that it's my fault on some level, but I have NEVER had this with any other company in my twenty years in Finland. I'm finding a new company first thing tomorrow.
Great customer service, awesome️
Deli
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