Helsinki, Finland
Nordenskiöldinkatu 3 A
N/A
We ordered their moving in/out cleaning service because they mentioned that the service focuses on kitchen, bathroom and storage area but quality of cleaning in kitchen and bathroom was very poor. There were still many oil stains and they did not clean under the basin. I could see that two cleaners who cleaned our house worked hard but it wasn't professional cleaning. However, they cleaned our floors and walls very well.
like
There was few miscommunication issues with the customer service early on but once they got resolved things have worked well. It's easy to adjust and skip the periodically scheduled cleaning, which has been important to us.
First clean an employee broke her arm due to unfortunate fall, second time cleaners damaged an expensive tailor made carpet. After months of emailing back and forth insurance finally paid but Moppi has not for their part after numerous requests. Moppi stopped answering. Bad customer service and unreliable. Pursuing litigation in the case. Absolute do not advise to take this company. Big mess organizational and on top not honest.
Had a very pleasant experience. This was my first time using a cleaning service and I am sure that I will be using it again. The cleaner was very punctual, friendly and professional
God
Best service most clean
Very fast and simple reservation system, excellent customer service and superb home cleaning experience..
Cleaners are not professional cleaners, but freelancers who are not trained to clean apartments at all and don't have any special equipment either (just simple rags and some cleanser). Still regret about using this service though after my complaints they sent another guy to finish the job (he wasn't much better than the first one and hadn't had much time). Sorry, guys, you should have higher professional standards
Deli
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