Naantali, Finland
Matkailijantie 2
N/A
+358 24455100
Well kept and comfortable hotel. Service is also very good -- every staff was friendly and kind. Too bad the Spa/Pools area were closed during Easter weekend. However, we were given free use of the mini golf. Hygiene protocols were kept as priority.
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Beatiful and very nice place.
Naantali is a very good place to visit in summer. The surrounding location & old town is very beautiful. You can walk or bike all around Naantali. But the spa hotel is too pricey for what they offer. When one pays lot of money for the stay they except some things to be included in that price. But only pool and Sauna is included. The bike rentals was high and the staff were always in a hurry and not so friendly. Overall Naantali is a good place to visit but staying in this spa hotel is not worth the hype.
Actually, it’s not like a 5 star service. The only thing that make us satisfied is the spa and pool area. The staff was not friendly and supportive. Room was basic. There was no air condition in the room, bed was outdated that make me very uncomfortable for the whole night. And the worst part was about restaurants. When we arrived, we was notified that the Thai restaurant was full, the only choice was Rucola restaurant. But when we came to the restaurant, it had a long queue in the corridor!!! So we had to order some fast food from service instead of waiting for hours to get in the restaurant. I never thought that it would be so difficult to have a decent dinner in a 5-star hotel like this.
Nice food and view in Naantali. Good stay.
Probably the best hotel in Naantali, but it shouldn't have 5*. Rooms are cosy and well equipped. All were renovated not long time ago. Nice and clean bathroom. Public areas have '80 design. Hotel should take care of it and make it more modern. Breakfast is included in room rate but restaurant was crowded and food choice wasn't big. There are few a la carte restaurants.
Overall it was amazing. Only thing to improve is the vegan options of the place. In our reservation breakfast was included. Although the buffet looked amazing, there were not vegan alternatives to animal protein. Same for room service.
This review is just for the Spa and we didn’t stay in the Hotel. If anyone thinks of visiting this place for the Spa it is least recommended. Some of the facilities were not available, like the Sauna near the pool was closed. Still the staff didn’t bother to inform us. None of the different therapies mentioned were available. Only 1-2 slots were open.
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