Tampere, Finland
Frenckellinaukio 2 B
N/A
+358 356564700
Bit hard to find, Its on the right when you are walking from central square towards Finlayson building
like
Beware! You will lose your money if you charge your card using Nella service and don't use your card within 14 days! Only way to fix the situation seems to be to physically visit their offices within 2 months of the incident. This is a terrible system especially during the pandemic when you might only use the buses very irregularly! Also Nella system does not warn of this 14 day limit beforehand but instead only after the purchase. The full set of rules of the service does mention this, thus 2 stars instead of 1
Polite and responsive customer service agents. Foreigners don't need to worry as they speak fluent English.
Very helpful staff who spoke good English too. Ticketing system is good, but can be a long wait during busy periods.
The buses are always too hot in the summer, the buses need AC, we are living in 2019 and public transport still sucks in a great developed country like Finland. What a shame!
Very quick and efficient customer service
Fast and great service
Even though there were quite many people, the line moved fast. Service was good, lady at the counter was helpful and smiling.
Deli
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