Vantaa, Finland
Katutaso, Elannontie 5
N/A
+358 504420045
Toilets
My experience is based on one Vet. I don't know how good she was but customer service wise, she was completely unprofessional. First, Vet/ she came 20 mins late. And, then not even saying nothing except ”only one person can be in Room”. I left after but she started arguing with my girlfriend. So, i talked with her. My question to her was: the cat allergy started after surgery? We did surgery in this clinic and, we have only visited this place after surgery. We have been as careful as we can? What could be the reason and why the allergy is still there? After that, she just got angry. Started saying, ”i am so good in my job. If you don't like my job. Don't come here. I have plenty of customers. I have rejected customers before”. Well, if i knew her attitude was like this, i would have probably never stepped in the clinic. And, later my girlfriend told me that she was till rude and my girlfriend was crying. And, said that she doesn't like me. On a previous visit i called them and ask for a few explanation regarding things they have done and invoice in English. Because, my girlfriend didn't understand all the terms even-though she was Finnish. That, probably was one reason. May be, she had a bad day. Anyway, my girlfriend had a panic attack afterwards. And, we won't visit here again. Again, my experience is based on customer service and only one particular vet that we had to encounter. I have nothing against the clinic and others. I assume others are really professional.
like
Super fast
Very friendly and profesdional, we use it for our dog regurarly!
Super friendly and attentive staff!
Rokotukset pennulle käytiin ottamassa, eläinlääkärille sähköinen ajanvaraus ja perushinnasto yleisimmille toimenpiteille löytyy sivuilta, arkisin 09-19 ihan asiallinen palvelu.
Ystävällinen palvelu , suoramaksu mahdollisuus muutamaan vakuutusyhtiöön. Otti hyvin huomioon koiran lääkäripelon.
Henkilökunta erittäin ammattitaitoista, ystävällistäja empaattista. Tämä eläinlääkäriasema pesee muut mennen tullen juuri näistä syistä.
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