Helsinki, Finland
Mekaanikonkatu 16
N/A
+358102148700
Spacious showroom, good staff.
like
Sales people are the most passive and rude as possible.
Next day after buying the car, automatic trunk would not close and a whole collection of electric faults was found, despite the assurance from the sales person that everything works perfectly. Reported about the problems to the sales person, but the shop just kept delaying the service. Finally after many reminders, the car went to service 1.5 months after first contact. Car has been in service for over 2 months and despite the initial claims that car went to Veho for service, I later found out it was in some non-authorized service elsewhere. After 2 months, the biggest problem with non-closing trunk was still not fixed and Laakkonen told me to deal with it myself. After another 3 months, transmission failed (car driven 100,000km in total) and resulted in 2800EUR repair costs. Laakkonen initially said that they will not participate in costs at all. I contacted Consumer protection authority which recommended a 50% cost sharing based on previous cases, but after a lot of negotiations Laakkonen went up only to 27%. Do not ever buy a car from this place. Sales managers will lie to your face and if you have any problems with the car, you are on your own.
Muuten hyvä paitsi MB, Volvo tai BMW omistajat eivät juuri vaihda Skodaan...
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